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Have questions, feedback, or need assistance with your inventory management? We're here to help! Use the form or contact us directly through the provided information.

Customer Support

Email: support@fortsort.com

Phone: Coming Soon

Hours: Monday-Friday, 9am-5pm CT

Billing & Subscription Support

Email: support@fortsort.com

Phone: Coming Soon

Business Address

FortSort
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Frequently Asked Questions

How do I upgrade my subscription?

You can upgrade your subscription anytime by going to Account Settings → Subscription and selecting the plan that meets your needs. Changes take effect immediately, and you'll only be charged the prorated difference for the remainder of your billing cycle.

What is your refund policy?

All sales are final. We do not offer refunds for subscription fees, including for unused time after cancellation, except where a refund is required by applicable law. You can cancel anytime to avoid future charges — see below.

How can I cancel my subscription?

You can cancel your subscription anytime through your Account Settings → Subscription page. Your service will continue until the end of your current billing period, at which point it will revert to the free tier. No partial refunds are provided for unused periods.

How do I get technical support?

For technical issues or questions, you can:

  • Email our support team at support@fortsort.com
  • Call us at Coming Soon during business hours
  • Check our knowledge base at Coming Soon
  • Coming Soon: Use the in-app chat feature for immediate assistance