1. Overview
This Acceptable Use Policy (“AUP”) describes the conduct and content that are prohibited when using FortSort. It applies in addition to our Terms of Service and Privacy Policy. Violating this AUP may result in removal of your content, suspension, or termination of your account.
FortSort supports multi-user collaboration through shared domains. When you invite someone to a domain or accept an invitation to one, the people in that domain can see content you add to it. This policy exists so that shared spaces remain safe and usable for everyone.
2. Scope — What This Covers
This AUP applies to everything you put into FortSort that another person could see or that our systems process on your behalf, including:
- Task titles, details, and attached images
- Item names, descriptions, and images (including images processed by Smart Add, Receipt Scan, and Barcode Scan)
- Storage space and domain names
- Your profile picture and any display information associated with your account
- Email addresses you enter when sending invites
- Any other text or file you upload, paste, type, dictate, or otherwise contribute to the service
3. Prohibited Content
You agree not to upload, post, store, share, or transmit any content that:
- Depicts the sexual exploitation or abuse of a minor (child sexual abuse material, or CSAM). We report such content to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement as required by law.
- Contains non-consensual intimate imagery, or any sexual imagery of a person who has not consented to its distribution.
- Threatens, harasses, stalks, intimidates, or incites violence against any person or group.
- Promotes hate or discrimination based on race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or similar protected characteristics.
- Discloses another person's private information without permission (doxxing), including home addresses, phone numbers, government identifiers, or financial information.
- Infringes someone else's copyright, trademark, trade secret, right of publicity, or other intellectual property right.
- Contains malware, viruses, phishing content, or anything designed to compromise another user's device or account.
- Depicts, offers, or facilitates illegal goods, services, or activity, or is itself illegal in the jurisdictions where you or the content's recipients are located.
- Impersonates another person, a FortSort employee, or an organization in a way intended to deceive.
- Is spam, bulk unsolicited messaging, or deceptive advertising.
4. Prohibited Conduct in Shared Domains
Shared domains are small-group collaboration spaces, not broadcast channels. In addition to the content rules above, you agree not to:
- Use task titles, task details, task images, item names, item descriptions, item images, or any other user-authored field to harass, bully, threaten, or direct abuse at a co-member.
- Use your profile picture, display email, or any other identity field to impersonate another member, domain owner, or FortSort itself.
- Use the invitation system to send unsolicited contact to people who have not asked to be invited, or to repeatedly re-invite a person who has declined.
- Attempt to access data, domains, items, tasks, or accounts that you are not authorized to access, or attempt to elevate your role beyond what a domain owner or admin has granted you.
- Circumvent rate limits, tier limits, or other technical or quota-based controls.
- Reverse-engineer, decompile, scrape at scale, or attempt to derive the source of FortSort or to extract other users' data from it.
- Use FortSort in a way that interferes with, overloads, or disrupts the service for other users.
5. Our Rights and Responsibilities
FortSort does not proactively monitor or scan all content that users upload. We rely primarily on reports from affected users. However, when we become aware of content or conduct that violates this AUP, applicable law, or our other policies, we reserve the right to:
- Remove or restrict access to the specific content at issue
- Suspend or terminate the account responsible, with or without notice
- Revoke outstanding invites or memberships associated with the account
- Preserve and disclose records when we believe in good faith that doing so is required by law, a court order, or a valid legal request, or is necessary to prevent imminent harm
- Cooperate with law enforcement in the investigation of illegal content, particularly CSAM and non-consensual intimate imagery, in line with our legal obligations
Content uploaded to FortSort may be processed by our systems and by third-party providers we use to deliver specific features (for example, the AI vision providers behind Smart Add, Receipt Scan, and Barcode Scan). See our Privacy Policy for details.
6. Your Controls
FortSort gives you several tools to manage how you interact with other users. You can use them at any time:
- Leave a shared domain. You can remove yourself from any shared domain you are a member of. You will lose access to items, storage, and tasks in that domain, but the domain remains active for the owner and other members.
- Use the initial-letter avatar. You are not required to upload a photo. In profile settings you can choose the colored initial avatar, which does not expose a picture to other members.
- Remove members (owners and admins). If you own or admin a shared domain, you can remove a member at any time. They will immediately lose access to content in that domain.
- Set membership expiration (owners and admins). You can give invites and active memberships an expiration date so that access is automatically revoked after a set period.
- Decline invites. You are never required to accept an invitation to a shared domain. Declining an invite prevents the inviter from adding you without a new action.
- Report content or a member (see Section 8).
Please remember that anything visible to another member of a shared domain can be captured by them — for example, via a screenshot or by re-sharing outside FortSort. This is a limitation of any collaborative software, and no technical control can eliminate it. If you are not comfortable with content being seen or captured by a particular co-member, remove yourself from the domain or ask the owner or admin to remove that member.
7. Copyright — DMCA Notice and Takedown
FortSort respects the intellectual property rights of others and expects its users to do the same. If you are a copyright owner (or authorized to act on behalf of one) and you believe that content on FortSort infringes your copyright, you may submit a notice under the U.S. Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512.
A valid DMCA notice must include:
- A physical or electronic signature of the copyright owner or an authorized agent
- Identification of the copyrighted work claimed to have been infringed
- Identification of the material that is claimed to be infringing, with information reasonably sufficient to let us locate the material (for example, URLs or identifiers within the service)
- Your contact information (name, address, telephone number, and email address)
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
- A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf
Send DMCA notices to our designated agent at support@fortsort.com with the subject line “DMCA Notice.” We may also respond to valid counter-notices in accordance with 17 U.S.C. § 512(g). Accounts of users who are the subject of repeated valid DMCA notices may be terminated.
8. How to Report
If you see content or conduct that you believe violates this AUP, please tell us. Go to the Contact Us page, choose the Abuse Report topic, and fill out the form. You can also email support@fortsort.com directly.
When reporting, please include:
- What you are reporting— a member, task, item, image, or something else.
- The domain name where the issue is occurring.
- The member's email, task title, or item name involved.
- Approximate date and time you saw the content or behavior.
- A description of what specifically was said, shown, or done, and why it concerns you.
- Any evidence you have (a screenshot is helpful but not required; you can attach one by replying to our confirmation email).
False or frivolous reports — including “reporting” a family member, co-worker, or domain owner as a joke, or to retaliate against a co-member you disagree with — are themselves violations of this AUP and our Terms of Service. We may remove content, suspend, or terminate the account of any user who abuses the reporting process.
If you or someone else is in immediate danger, contact your local emergency services first. FortSort is not a substitute for emergency response.
9. Changes to This Policy
We may update this AUP from time to time. When we do, we will update the “Last updated” date at the top of this page. If the changes are material, we will make reasonable efforts to notify you in advance. Continued use of FortSort after an updated AUP takes effect constitutes acceptance of the revised policy.